Goto Section: 64.602 | 64.604 | Table of Contents
Revised as of October 15, 2020
Goto Year:2020 |
§ 64.603 Provision of services.
(a) Each common carrier providing telephone voice transmission services
shall provide, in compliance with the regulations prescribed herein and
the emergency calling requirements in part 9, subpart E of this
chapter, throughout the area in which it offers services,
telecommunications relay services, individually, through designees,
through a competitively selected vendor, or in concert with other
carriers. Interstate Spanish language relay service shall be provided.
Speech-to-speech relay service also shall be provided, except that
speech-to-speech relay service need not be provided by IP Relay
providers, VRS providers, captioned telephone relay service providers,
and IP CTS providers. In addition, each common carrier providing
telephone voice transmission services shall provide access via the 711
dialing code to all relay services as a toll free call. CMRS providers
subject to this 711 access requirement are not required to provide 711
dialing code access to TTY users if they provide 711 dialing code
access via real-time text communications, in accordance with 47 CFR
(b) A common carrier shall be considered to be in compliance with this
(1) With respect to intrastate telecommunications relay services in any
state that does not have a certified program under § 64.606 and with
respect to interstate telecommunications relay services, if such common
carrier (or other entity through which the carrier is providing such
relay services) is in compliance with § 64.604; or
(2) With respect to intrastate telecommunications relay services in any
state that has a certified program under § 64.606 for such state, if
such common carrier (or other entity through which the carrier is
providing such relay services) is in compliance with the program
certified under § 64.606 for such state.
[ 82 FR 7707 , Jan.23, 2017, as amended at 84 FR 66779 , Dec. 5, 2019]
Goto Section: 64.602 | 64.604
Goto Year: 2020 |
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